Salon Iris

Please be advised that our integrated credit card processing through Card Connect is currently experiencing transaction timeouts and failures. Investigations are underway and a resolution is coming soon. For more immediate updates, visit status.cardconnect.com and subscribe for text and email alerts. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: The office will be closed on Wednesday, August 15th, between the hours of 11:00AM until 6:00PM EST. For urgent support matters that need resolution today, please leave a voicemail for our Support team and we will return messages between 6:00PM and 9:00PM EST. For all other matters, we will resume regular business hours beginning at 6:00PM EST.
Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Adding Additional Employees

These instructions will help you create accounts for additional employees in your software.
  1. Once you’ve created your first Cloud software account, you can log in to your account and add more employees to your business. Go to online.SalonIris.com and sign in.
  2. Go to Employees.
  3. Select Add Employee along the left side of the screen.
  4. Enter the employee’s information and press Next.
  5. If the employee is an independent contractor, check the box for this option. You will be able to enter the person’s own merchant account information here as well if he or she uses OpenEdge for credit card processing. Click Next after selecting the appropriate booth renter options.
  6. You can then set service limitations for the employee if desired. Press Save and Continue when you are done.
  7. You will not want to select Create New User Account. Enter the employee’s email address that they wish to use to for the Salon Iris Cloud service. Press Create Account.
  8. The employee will now be sent an e-mail to the address you have entered, asking him or her to finish the setup. The e-mail will contain a link that the employee can click to create a password. Once finished, their account will be active and added to the business’ billing account.

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