Salon Iris

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Adding Additional Employees

These instructions will help you create accounts for additional employees in your software.
  1. Once you’ve created your first Cloud software account, you can log in to your account and add more employees to your business. Go to and sign in.
  2. Go to Employees.
  3. Select Add Employee along the left side of the screen.
  4. Enter the employee’s information and press Next.
  5. If the employee is an independent contractor, check the box for this option. You will be able to enter the person’s own merchant account information here as well if he or she uses OpenEdge for credit card processing. Click Next after selecting the appropriate booth renter options.
  6. You can then set service limitations for the employee if desired. Press Save and Continue when you are done.
  7. You will not want to select Create New User Account. Enter the employee’s email address that they wish to use to for the Salon Iris Cloud service. Press Create Account.
  8. The employee will now be sent an e-mail to the address you have entered, asking him or her to finish the setup. The e-mail will contain a link that the employee can click to create a password. Once finished, their account will be active and added to the business’ billing account.

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