Salon Iris

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Accepting Discover and American Express

If you followed the instructions in the Setting Up Credit Card Processing article, you will be automatically set up to accept Visa and MasterCard.

CardConnect Customers
  1. Discover: CardConnect customers are automatically setup to accept Discover cards when they sign up for processing.
  2. American Express: When first signing up for CardConnect, you will be asked if you wish to accept American Express. If you declined that option previously but wish to add it now, you will want to give CardConnect a call at (877) 828-0720.
OpenEdge Customers
  1. Discover: if you do not have a merchant account with Discover yet, call OpenEdge at (800) 338-6614 and they will add the ability for you to accept Discover.
  2. American Express: if you do not have an American Express merchant account set up, call (800) 528-5200 and request a merchant account. When you receive your American Express merchant account, call OpenEdge at (800) 338-6614 and give them your American Express merchant account. They will add the ability for you to accept American Express.

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