Salon Iris

We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: In observance of the holiday season, our office will close on Tuesday, December 19th at 1:00PM EST. Should you have a critically urgent support issue, please leave a voicemail with your name, business name or customer ID, and a brief description of your issue and one of our support specialists will return your voicemail within one business day. We will re-open for normal business hours on Wednesday, December 20th at 9:00AM EST. Thank you for your understanding, and we hope that you have a warm and safe holiday!

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Epson Receipt Printer Setup

These instructions will help you install drivers for Epson receipt printers and configure them to work properly with your DaySmart software.

Install Printer Drivers
Drivers are required for your printer to communicate with Windows and your software.
  1. Unplug the printer from the computer if it is not already.
  2. Click here to download the Epson driver directly from our website.
  3. Run the installer once it finishes downloading. This may take a minute.
  4. Click Next on the InstallShield Wizard welcome screen.
  5. Accept the license agreement terms on the next screen and click Next.
  6. Choose the Standard radio bubble and click Next.
  7. Choose Add on the right.
  8. Select your printer model from the Select Driver pull-down menu. Refer to the label, literature, or packaging for your printer to determine the correct driver to install. If you purchased the printer from DaySmart Software, it will likely be TM-T88III, TM-T88IV, or TM-T88V. If you have a TM-T88IV, be sure to choose Receipt and NOT ReStick.
  9. Make sure the installer chooses Create a USB port automatically. If it does not, change it to that option from the Port Type pull-down menu.
  10. Click Next.
  11. Click Next.
  12. Click Next. The installer will begin installing the driver files. This may take several minutes.
  13. Click Finish once the installation is complete.
If you experience problems using your printer under normal operating conditions or have trouble printing a test receipt after following these instructions, refer to vendor specific support literature or the manufacturer's support resources.

Depending on the web browser that you are using, you may need to make some adjustments to the print settings. For further information, please see the document here.

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